Amorita Resort is Bohol’s first Certified Guest Service Property

Amorita Resort Bohol Philippines
0 278

Amorita Resort is now a Certified Guest Service Property

Bohol, PhilippinesAmorita Resort, the multi-award-winning luxury resort in Panglao Island, has been recognized by the American Hotel and Lodging Educational Institute (AHLEI) as a Certified Guest Service Property, becoming the first hotel in Bohol Province to receive this prestigious institution award.

Amorita Resort is now a Certified Guest Service Property
Amorita Resort is now a Certified Guest Service Property

In line with its continuous efforts to enhance customer service, Amorita Resort provided thirty of its frontline staff with a Certified Guest Service Professional (CGSP) training from AHLEI. The CGSP training program is designed to enhance the employees’ skills in guest services, which includes exceeding customer expectations and providing personalized service.

Certified Guest Professionals of Amorita Resort - The First Certified Guest Service Property in Bohol Province
Certified Guest Professionals of Amorita Resort – The First Certified Guest Service Property in Bohol Province

Guest service professional and trainer Ms. June Lucero-Antonio, CGSP, and Asia World Hospitality Executive Director Ms. Machi Borja, CGSP, facilitated this hospitality service training at Amorita last September 19-21, 2018. All of the participants passed the certification examination with flying colors.

“Being named a Certified Guest Service Property is a testament of our continued drive for excellence, and in delivering the highest quality of service and guest experience,” said Atty. Lucas Niccolo “Nikki” Cauton III, CEO of One-of Collection, the boutique hotel management group that operates Amorita Resort.

Related Posts
1 of 29
In Photo CGSP Amorita Resort
In Photo: (From Left to Right) VP – Sales and Marketing Ms. Joy Denoga – Bautista, Bill Estrada CGSP, CEO Atty. Nikki Cauton, COO Ms. Lyba Godio, Hazel Calara CGSP and Keith Arches CGSP

Amorita has been known to provide excellent personalized service to its guests. The resort won Conde Nast Best in Service in the past and has consistently been nominated in other awards for its signature world-class hospitality.

Amorita Resort Bohol Philippines
Amorita Resort Bohol Philippines

For more information about AHLEI certification programs and workshop lineups, you may reach us via email at info@asiaworldhospitality.com or you may call on +63 2 729 68 65 or +63 917 523 2128 and visit our website at asiaworldhospitality.com. Other social media, Facebook: https://www.facebook.com/AsiaWorldHospitalityPH

Also Read:

Loading...