When it opened in 1998, Waterfront Cebu City Hotel & Casino (hotel info) immediately became the talk of the town for being the biggest hospitality and leisure facility in the city. It is not a surprise that the hotel became the top choice for large conferences, concerts of famous artists, events, grand private functions, and trade exhibits. Their spacious lobby paired with the charming lobby lounge became the beehive of activities where people meet to have afternoon coffee or tea, short meetings or post-dinner drinks and tapas.
For twenty years, Waterfront Cebu City Hotel & Casino has established itself as the premier casino and hotel that boast of luxurious amenities and dining outlets that offer only the best culinary creations in Cebu City. It is impossible to think and talk about Cebu City without mentioning the prominent Waterfront Cebu City Hotel & Casino.
I was recently in Cebu for their 20th-anniversary celebration. The event invited media, former GM and hotel officers, business partners, and Cebu’s who’s who. For its 20th anniversary, the theme of the event is Gatsby.
We meet with the friendly general manager of Waterfront Cebu City Hotel & Casino, Mr. Anders Hallden. He started as the Executive Chef for the hotel from 2006 to 2007 before he came back in 2016 as their General Manager. According to Hallden, the secret of success and longevity of the hotel and casino is in the people who are working for the different departments and adhere to the standards and principles of the company.
He shared to us: “The Waterfront family takes so much pride in providing true Filipino hospitality. Our team gets so much praise for always taking that extra step looking after all valued guests, whether they’re from the Philippines or from some other parts of the world. This joy to serve is not something you can teach; it’s something you are born with and have a burning passion for – to exceed expectations and always deliver top service with a smile.”
Hallden also revealed that all Waterfront employees are working to fulfill the hotel’s essential principle: To get over and beyond in satisfying the exceptions of the guests. He stated: “We work to awe our guests. We want them to say ‘Wow!’ whenever they enter the grand lobby, or when they experience our warm service and exceptional food and beverages venues. We work hard to give them the best and most fantastic value for their money.”
With the industrial and economic growth in Cebu City, the Waterfront Cebu City Hotel & Casino has kept up with the fast-moving developments by continuously evolving in order to meet all the demands of people’s new lifestyles. Today, the hotel and casino already houses nine restaurants and bars, with each giving every guest a wide array of scrumptious choices. Its impeccably-designed accommodations are also a haven of utmost comfort for all their guests. In each room, we found a minibar, ultra fast wireless internet access, a digital cable NDD and IDD telephone system, and 24-hour room service. All guests also have complimentary access to the hotel’s 24-hour city gym and the pool.
Waterfront Cebu City Hotel & Casino (hotel reviews) allows business travelers to still mix work with pleasure and relaxation by giving them the greatest ease and comfort. Their Business Center offers two private boardrooms that are fully furnished with ultra-modern office equipment. For private meetings, they also offer full secretarial support. The Waterfront International Convention Center that is designed to handle all types of events and functions. It boasts its 15 function rooms and two grand ballrooms that are equipped with state-of-the-art convention facilities and can seat more than 4,000 people.
We were not a surprise to know that last December 8, Waterfront Cebu City Hotel & Casino has been chosen as one of the five Philippine recipients of the prestigious ASEAN’s 1st MICE Venue Standard Award in a Hotel Category Setting (also known as AMVS) due to its compliance to the requirements set by the ASEAN Standard.
Hallden proudly said, “We are the biggest MICE hotel in Cebu with a capacity of up to 7,000, pending on what type of event is going to be staged. With over 15 meeting rooms and 2 boardrooms, an outdoor, open-air area in the grand lagoon, and a pool area, we can host virtually any theme and fulfill every request. That makes us a true one-stop-shop venue.”
The Waterfront Cebu City Hotel & Casino is the largest MICE venue. It is composed of 561 rooms to support the accommodation needs of even the largest events. Aside from the wide array of F&B choices and off-time entertainment, the hotel also has a 24-hour casino, swimming pool, spa, all-day fitness gym, and selected shops.
To celebrate it’s 20 colorful and successful years, Waterfront Cebu City Hotel & Casino has lined up a series of treats throughout the year. Last February 23, it hosted a grand birthday party at the Pacific Grand Ballroom. The hotel and casino will also hold its highly-anticipated “Waterfront Hotel IRON Chef” and their Fourth of July celebration which will commemorate the Filipino-American Friendship Day. Their renowned Wedding Fair, which exhibits the wedding venues and services of the hotel, will be held bigger and grander this year. The event is expected to attract more audience as well as the best wedding suppliers and wedding designers. The event will be made even more significant as a glossy table book is set to be released. This is to celebrate the 20 years of Waterfront Cebu City Hotel & Casino.
“There is so much going on and the future looks very interesting. We are looking forward to the full renovation of all our 10,000 sqm meeting space that will make it the most modern venue in Cebu with state-of-the-art meeting facilities. We will also undertake room renovations to bring our accommodations to higher levels of excellence. Indeed, the future looks very good for Cebu City and we are working to be there with the development. As Cebu’s leading hotel, we will be in the center of it all as we continue to serve all our guests in true Filipino hospitality… with a welcoming spirit and sincere pleasure,” Hallden concludes.
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