For the past six consecutive years, AirAsia has been holding the title of being the World’s Best Low-cost Airline as well as the Asia’s Best Low-cost Airline. For the seventh time today, AirAsia was awarded again at the Skytrax World Airline Awards 2015 which was held at the Paris Air Show.
AirAsia Indonesia CEO Sunu Widyatmoko, AirAsia India CEO Mittu Chandilya, Thai AirAsia CEO Tassapon Bijleveld, AirAsia X Bhd chairman Tan Sri Rafidah Aziz, group CEO Tan Sri Tony Fernandes, AirAsia Bhd CEO Aireen Omar, AirAsia Zest CEO Atty. Joy Caneba and AirAsia X acting CEO Benyamin Ismail, flanked by cabin crews – Photo courtesy of AirAsia
As a global benchmark for airline excellence and as a symbol of prestige in the airline industry, Skytrax has completed about 19 million of customer surveys across the globe spanning 160 nationalities and whose measuring standards involved 41 key performance indicators which evaluates an airline’s front-line products and services.
Present in the said event to receive the awards is the group CEO of AirAsia, Tony Fernandes, along with the other CEOs of the AirAsia group.
“We faced many challenges this past year but I am proud to say that our staff banded together for our guests and we have emerged stronger than ever. To be named the ‘World’s Best’ for the seventh consecutive year is an incredible honour, and I dedicate it to the 17,000 AirAsia All-stars who are the force behind it all,” the group CEO said.
Both AirAsia Berhad and its affiliate AirAsia Berhad X won two awards each. This makes AirAsia to be the “World’s Best Low-cost Airline” and “Asia’s Best Low-cost Airline” for seven consecutive years.
In the meantime, for the second time around since last year’s winning, AirAsia X won the “World’s Best Low Cost Airline Premium Cabin” and “Best Low Cost Airline Premium Seat” awards.
Established in 2001, AirAsia has been in operations for nearly 14 years now, followed by the AirAsia X, six years after when it started operations in 2007. Since their inception, both AirAsia and AirAsia X have carried nearly 300 million guests.
To be named the ‘World’s Best’ for the seventh consecutive year is an incredible honour, and I dedicate it to the 17,000 AirAsia All-stars who are the force behind it all.” Fernandes said this was the most important award for the airline group as it is voted by customers and not by a panel of judges.
We have gone through the toughest period,” Fernandes said, referring to the QZ8501 tragedy, adding that for customers to continue voting for them is a testament to the airline’s performance.
Skytrax World Airline Awards 2015 gets the number by providing airline related questionnaires to a total of 19 million customers. Surveys were completed worldwide by over 160 nationalities, measuring standards across 41 key performance indicators of an airline’s front-line products and services.