Grand Seasons Hotel Kuala Lumpur Review

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After visiting the City of Miri for the Asia Music Festival 2013, I still have one more night to spend in a hotel located in LCCT. Instead of staying near the airport, I decided to go to Kuala Lumpur and spend my night for a food trip and to meet friends who are also in the city.

My Bed for the Night
My Bed for the Night

Whenever I need a hotel, I always rely on Agoda.com for my online hotel reservation. The process is really seamless and I consistently get great hotel deals. For this trip, I was able to book an overnight stay at The Grand Seasons Hotel in Kuala Lumpur for more than half the published price.

Clean Restroom
Clean Bathroom

The Grand Seasons Hotel in Kuala Lumpur was once a towering pillar that demonstrated the prosperity of the country and the attractions it had for tourists and visiting businessmen and women. Today, if you go to the Grand Seasons, you’ll still get that grand feeling when you see the tower as you approach. But the standards of times past have not held over to the present. Although there’s plenty to love about the Grand Seasons, if your expectations are too high you’ll only be disappointed.

Minibar
Minibar

This hotel remains one of the tallest hotel in Kuala Lumpur and if you are like me who loves a room with a view, ask the person at the frontdesk to put you on a room facing the Petronas Twin Towers.

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The Staff

I always consider my treatment from staff first when I’m thinking about how to review a hotel. Why? Because I’ve had enough experiences where the staff were unkind and no matter how great the hotel is, with crappy service everything feels crappy. Plus, I’ve stayed at some places that I wouldn’t recommend, but my memories are only positive because the staff was helpful and thoughtful. So the staff at the Grand Seasons? Mixed. Most of the people I spoke to were helpful, but there’s a feeling of fatigue about the place that leaks into the attitude of staff. When I needed something, someone helpful would appear and things would be fixed. But don’t expect smiles from everyone. Maybe that’s just Kuala Lumpur today.

My Workstation
My Workstation

The Amenities

As I said, the building is quite impressive. The lobby is also nice and the room was pretty nice. I was up on the 20th floor so had access to great WiFi connection (although I heard guests complaining to the receptionist about no WiFi on the 14th floor).  The view was killer. Breakfast, always important, was nothing to write home about but I had no complaints either. Continental breakfast is what it is, right? Ask for the Petronas view if possible, otherwise as for pool view.

View from my Window
View from my Window

Downsides

Here’s the thing. The Kuala Lumpur Grand Seasons Hotel is not a shining 4-star hotel like it used to be. But it’s a stunning 2- or 3-star hotel with a few minor downsides. The biggest was the noise. The rooms are not soundproofed very well and you can hear when your neighbors are having a conversation. You can also hear the plumbing when those in rooms around you are using the shower, toilet, etc. Their Wifi is not free. While most hostels are now offering free wifi access, why cant this huge hotel offer free internet connection?

View from my Window at Night
View from my Window at Night

But honestly, if you can get over a little bit of ambient noise around you, you’re getting a great deal on a hotel with a glorious history that can still be seen in the details.

Grand Seasons Hotel Kuala Lumpur
Address: Jalan Pahang, 53000 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Phone:+60 3-2697 8888

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