New Clark Airport Terminal to Open in July with ‘Contactless Passenger Solutions’

CRK New Airport Terminal Building Departure Hall

Manila, Philippines – Bigger and better are what comes to mind when building new structures integrating new technologies. For Clark International Airport’s New Terminal, which is set to be operational by July of 2021, to be better is to focus on something that sounds radical when talking about airports — quietude. And in this time of global health concerns, to be better is to have more “contactless” solutions.

CRK New Airport Terminal Building Departure Hall
CRK New Airport Terminal Building Departure Hall

Luzon International Premier Airport Development Corp. (LIPAD) is at the helm of the operations and management of CRK and has promised the public that the new terminal, while being a mega project with four levels, 110,000 square meters, and 8 million passenger capacity, is a terminal of safety, ease, and quiet.

CRK New Terminal Building Security Check
CRK New Terminal Building Security Check

LIPAD CEO Bi Yong Chungunco reveals that travelers’ peace of mind is high in the airport’s priority. Design and processes at the terminal have this as a guiding principle. She says, “We will operate a ‘silent airport policy,’ meaning it will be the quietest and most relaxing airport in the Philippines.”

No longer will there be a cacophony of voices such as calls for boarding and departures, save for emergencies. Travelers will rely on posted updates for quick reference.

CRK New Terminal Building Meet and Greet Area
CRK New Terminal Building Meet and Greet Area

Passengers will be more at ease with the options that have no face-to-face interaction. Among these are the common-use self-service kiosks (CUSS) and the self-service bag drops. Travelers can check-in at these kiosks, shared by other airlines, and that are without the need for ground staff.

CRK New Terminal Building International Departure
CRK New Terminal Building International Departure

Deeply intuitive design is also what the terminal’s interiors strive for. It focuses on giving the travelers a sense of familiarity and rids itself of complexities. For travelers to be fully relaxed and at ease, the processes must not be confusing. Travelers of all kinds have varying backgrounds. Such a design allows each traveler to have that feeling of being guided through the process through the interplay of finer details, even with the protocols for safe distancing and all necessary measures to ensure passenger safety in a pandemic.

CRK New Terminal Building Immigration Hall
CRK New Terminal Building Immigration Hall

Part of this is the use of color as consistent distinctions for certain uses. In the terminal, green points to international flights, while blue points to domestic flights.

The new terminal’s look takes inspiration from nearby natural formations and landscapes, including the vast mountain ranges of Zambales and Mt. Arayat in Pampanga. Therefore, the airport’s color palette integrated muted greens and blues with soft grays and browns, mimicking riverbeds, caves, and bodies of water such as the crater lake of Mt Pinatubo.

Clark New Terminal Building Commercial Area
Clark New Terminal Building Commercial Area

The layout of halls allows for the passenger experience to be without much fuss. The processes are streamlined.

A passenger enters the terminal and goes to the check-in counters. After checking in, one goes straight to screening. After screening, one turns right for domestic flights or goes the other direction for immigration and international boarding.

Clark New Airport Terminal Building Baggage Claim
Clark New Airport Terminal Building Baggage Claim

The intention is clear — to make the airport experience as seamless and as comfortable as possible. Whether it be domestic or international, inbound or outbound, passengers of all flights are treated with the highest level of service sans the blaring sounds.

Clark is determined to make passage through its terminal a refreshing breeze for travelers.

*Clark Freeport Zone Hotel Rates may change without prior notice. Please check Agoda and Booking for updated hotel rates, room availability, and hotel promotions.

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