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Asia World Hospitality leads hotel industry training; Europcar first transport group to invest in hospitality guest service training

Europcar Philippines is the first transport group to undergo CGSP

Europcar first transport group to invest in hospitality guest service training

Leading transport group Europcar Worldwide in the Philippines is the first from its industry to be certified on the Guest Service Professional program of the American Hotel and Lodging Educational Institute (AHLEI).

Europcar Philippines attended Certified Guest Service Professionals Workshop
Europcar Philippines attended Certified Guest Service Professionals Workshop

Their CGSP workshop centered on the hospitality service-focused training program for their drivers and reservation officers, making Europcar the first transport group globally to invest specifically in hospitality service training for their employees.

AHLEI, through the Asia World Hospitality, led two CGSP workshop sessions for the Europcar team, widening its market reach in the country.

Aside from Europcar, AHLEI also conducted separate CGSP training sessions for Treston International College and Waterfront Hotels & Casinos facilitated by June Lucero-Antonio, CGSP.

Antonio, with her experience both as a practitioner and as an educator, motivated and inspired the participants to always ‘Go for the Gold’ when it comes to providing service that goes above and beyond what is expected.

Certified Guest Service Professionals Workshop at Seda BGC and Seda Vertis North
Certified Guest Service Professionals Workshop at Seda BGC and Seda Vertis North

Treston International College, a pioneer tourism and hospitality specialist institution in the country, fielded 49 participants for the two-part CGSP training; 31 personnel, on the other hand, attended the CGSP workshop at Waterfront Hotels & Casinos.
The Guest Service Gold Training of AWH and AHLEI addresses the challenges of hotel and tourism industry, especially designed for the present and future hoteliers to look beyond the standard guest service training.

Europcar Philippines is the first transport group to undergo CGSP
Europcar Philippines is the first transport group to undergo CGSP

For more information, you may log on to our website at asiaworldhospitality.com or please email us at [email protected] or you may call on +63 2 5567994 or +63 917 523 2128.

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Written by Melo Villareal

Melo Villareal is the Online Publisher of Outoftownblog.com. He is an Accountant by profession who left the corporate world at the age of 23 to explore his beautiful country and the rest of the world. Today, Melo works as a part-time Social Media Manager for local and international clients. His full-time work focuses on discovering interesting culture, explore different cuisines and take memorable photos from local and international destinations he's visiting.

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