BANGKOK, 23 February 2015– Along with online and print media from different Asean countries, we were all invited here in Bangkok for the launch of AirAsia Asean Pass. To promote travel and provide a seamless travel experience within Asean countries, AirAsia introduced the “AirAsia Asean Pass” and the “AirAsia Asean Pass+”.
Tan Sri Tony Fernandes and Datuk Kamarudin Meranun during the Asean Pass launch
The co-founders of AirAsia; Tan Sri Tony Fernandes and Datuk Kamarudin Meranun announced the development of this product at the ASEAN Business Advisory Council Malaysia Conference held in Kuala Lumpur in November last year.
Travel at ease with the AirAsia Asean Pass!
What is AirAsia Asean Pass?
AirAsia Asean Pass is a travel pass that allows travelers to buy credits that can be used to book flights at a fixed rate across various AirAsia routes throughout the region. The credit based system was in place to reduce the hassle of transacting with differing foreign exchange rates as routes are priced according to credits.
Tony Fernandes welcoming the participants from Asean countries
How to Book AirAsia Asean Pass?
The passes are available from today at www.airasia.com, with the AirAsia Asean Pass retailing at P7,200 for 10 credits and AirAsia Asean Pass+ for P12,900 with 20 credits exclusive of terminal fees and airport taxes. The tickets can be booked at least 14 days or more before the departure date to travel to more than 140 routes all across ASEAN.
How does Airasia Asean Pass work?
AirAsia Group CEO Tony Fernandes said, “As a truly Asean airline, we are extremely proud to introduce the AirAsia Asean Pass, which is a product specifically designed to further liberalize and encourage travel among the Asean community. The pass allows us to bridge communities and attract more foreign tourists to the region- it’s the perfect instrument to promote Asean integration.”
AirAsia Officials with CEO Tony Fernandes
“We are constantly enhancing the way guests fly with us and the AirAsia Asean Pass is another innovation that we have put in place to make flying more efficient and enjoyable. We are working on additional enhancements that will further benefit guests traveling from non Asean destinations.”
Credit Value Flight Zones
Holders of the AirAsia Asean Pass and the AirAsia Asean Pass+ can enjoy flights at a fixed-rate to over 148 routes across all 10 Asean countries. Acting like a single currency, it diminishes the hassle of different foreign exchange rates as flights are valued according to credits, allowing guests to be creative in planning their ideal trip through Asean.
Asean Travel Made more Affordable by Air Asia
Flights with duration of below two hours are valued at 1 credit, while flights of two hours and above are valued at 3 credits. No processing fee applies for flight redemptions using the AirAsia Asean Pass and Asean Pass+. Airport charges/tax and other fees will be payable separately. The pass can also be purchased as a gift for another traveller.
Media delegation from the Philippines with Atty Josephine Joy D. Caneba – CEO of AirAsia Philippines
The AirAsia Asean Pass and Asean Pass+ credits are redeemable for travel with AirAsia Malaysia (AK), Thai AirAsia (FD), AirAsia Indonesia (QZ) and Philippines AirAsia (Z2 & PQ) to Asean destinations only.
Frequently Asked Quesitons
1. What is AirAsia Asean Pass?
AirAsia Asean Pass is a travel pass which allows guests to lock down low base fares with credit, and redeem flight with the credit to travel across 10 ASEAN countries – Malaysia, Brunei, Singapore, Indonesia, Myanmar, Thailand, Vietnam, Laos, Cambodia, and Philippines.
2. Can I purchase more than one AirAsia Asean Pass?
Yes, you can purchase more than one AirAsia Asean Pass. One guest can purchase up to five AirAsia Asean Passes at one time.
3. Can I buy the AirAsia Asean Pass for someone else?
Yes, you can but the AirAsia Asean Pass will be listed under your AirAsia BIG Shot membership ID.
4. Is there any processing fee for redemptions through AirAsia Asean Pass?
No, there is no processing fee for any flight redemptions using AirAsia Asean Pass.
5. Am I allowed to change my flight with AirAsia Asean Pass?
Yes, guests may change their flight up to 48 hours prior to scheduled departure time. However, flight change fee will apply and fare difference may apply.
6. What if I cancel my flight? Can I still keep the credit amount in my pass?
Once flight is redeemed and credit is deducted, the redeemed flight cannot be cancelled. You can only change your flight to a later preferred date up to 48 hours prior to scheduled departure time. Flight change fee will apply and fare difference may apply.
7. What if I have insufficient credits to redeem a flight? Can I combine it with other passes that I have?
The credits in one AirAsia Asean Pass cannot be combined into other pass(es). Guests will need to fully utilise credits in one pass by redeeming it with suitable flight routes.
8. Is there any refund for expired passes?
No, there is no refund for any expired passes.
9. Can I carry forward any unused credit in one pass to a new pass?
The credits in one pass cannot be combined into a new pass. Guests will need to fully use credits in one pass by redeeming it with suitable flight routes.
10. Can I get a seat on any flight that I want to redeem?
Flight redemption is limited and subject to seat’s availability, it may not be available on every flight or day, ie weekend, public holiday and school holiday.
11. What is the validity of the AirAsia Asean Pass & AirAsia Asean Pass +?
Your pass is valid for 1 year from date of purchase.
12. What is the travel validity of my the AirAsia Asean Pass after redeeming my first flight?
If you have purchased the AirAsia Asean Pass, you must complete your travels within 30 days from your first flight. If you have purchased the AirAsia Asean Pass + you must complete your travels within 60 days from your first flight.
13. Can I redeem a flight departing tomorrow?
No, each flight will need to be redeemed at least 14 days before departure.
14. Can I still earn BIG Points if I redeem flights using the AirAsia Asean Pass & AirAsia Asean Pass +?
Yes, you will earn BIG Points upon flight departure.
15. Can I repeat routes while using the AirAsia Asean Pass & AirAsia Asean Pass +?
Each route can only be redeemed once using an AirAsia Asean Pass. Example of using 10 credits:
|START||Kuala Lumpur||END||Kuala Lumpur||CITIES||6||CREDITS||10|
|Kuala Lumpur Johor Bahru (1) Ho Chi Minh City (1) Bangkok (1) Singapore (3) Jakarta (1) Kuala Lumpur(3)|
- Example of repeating routes (not allowed):
|START||Kuala Lumpur||END||Kuala Lumpur||CITIES||2||CREDITS||4|
|Kuala Lumpur Singapore (1) Kuala Lumpur (1) Singapore (1) Kuala Lumpur (1)|
16. What is the difference between the AirAsia Asean Pass and the AirAsia BIG Points redemption?
The AirAsia Asean Pass & AirAsia Asean Pass + redemption process is via credits purchased, while the AirAsia BIG redemption process is via BIG Points earned from AirAsia bookings.
For a detailed list of flights redeemable with the AirAsia Asean Pass and Asean Pass+ and other applicable terms and conditions, guests may refer to the airline’s website at www.airasia.com.
AirAsia Asean Pass