Hotel Review: Citadines Cebu City

Citadines Cebu City Hotel Review

Cebu City, Philippines — When American actor David Boreanaz said that he could easily escape to a hotel for a weekend and do absolutely nothing – I’ve felt that. Staying at a hotel once in a while is a great experience, as you get to splurge yourself, have some privacy and a much-needed escape from the hustle and bustle of life – and this is exactly what I’ve experienced during my visit in one of the finest hotels in Cebu City.

Citadines Cebu City Hotel Review

About the Hotel

Along with fellow travel bloggers and content creators, we were invited by Ascott Philippines to visit Cebu for a 4day and 3night staycation at Citadines Cebu City.

Citadines Cebu City is The Ascott Limited’s first serviced residence in the Queen City of the South. One can feel the hominess and the warm Visayan hospitality once they stepped inside Citadines. The property is designed especially for long-staying guests, to ensure that their guests enjoy a personalized experience throughout their stay at the serviced residences. They boast 180 fully furnished and modern serviced apartments complete with kitchen, Wi-Fi, separate living and dining area, and a private bathroom.

Hotel Location

Robinsons Supermarket near Citadines Cebu

Citadines Cebu City is situated within a precinct of the multipart complex at the Base Line development area. Its proximity to famous tourist spots such as the Fuente Osmena Circle, the Cebu Provincial Capitol, Magellan’s Cross and the Taoist Temple, makes this place a great choice of accommodation when in the city. Plus! Some shopping areas, bars, and restaurants are also minutes away from the hotel.

Arrival Experience

Upon arriving at Cebu Airport, we were welcomed by Ares Marco (Ascott Host), the happiness ambassador of the property. From the airport, we proceeded to the hotel, but we didn’t checked-in immediately. We were informed that the hotel is fully booked at that moment and our rooms are not yet ready so we had to wait at Abaca Restaurant to enjoy brunch.

Abaca Baking Company Citadines

It was a welcoming surprise that the hotel partnered with Abaca Baking Company to provide breakfast for inhouse guests. Abaca Baking Company is one of my favorite Cafes in Cebu and I always make sure to visit the Cafe each time I travel to Cebu.

While enjoying the breakfast, the hotel staff brought our luggage to the lobby for a seamless check-in process.

Citadines Cebu Lobby
Citadines Cebu Front Desk
Bike designed by Kenneth Cobonpue

As we whisk along the lobby, I am wowed with how they’ve incorporated a modern art deco design sensibility in each corner, from the sandy neutral interior, dramatic chandeliers and gleaming floors – this property is a work of art. We were even offered a welcome drink and seamless check-in followed after our hefty brunch.


Through their 180 units, I got to experience how it felt to be living in a stylish room, but with such functionality. I get to have a full-service kitchen, a dining area, living room, and a bedroom with a huge TV. However, in selected residences, there is a built-in washer and drier for long-staying guests.

My room at Citadines Cebu City
Huge comfortable bed at Citadines Cebu Hotel
Citadines Hotel Cebu City Room Photos

The room smells good and it has a very uplifting vibe. There’s a mini dining table, and some complimentary Cebu samplers like dried mangoes, otap, and coconut thins. There’s also no worrying f you run out of snacks or toiletries because Robinsons Supermarket is also available in the building.

Cebu Snacks Samplers
Bed at Citadines Cebu

Like any other hotel, they also have a coffee making facility, complimentary bottled waters, and a mini kitchen complete with cooking utensils.

Citadines Cebu Workdesk
Coffee Making Facility and Microwave

What makes this hotel different though is that their sofa can be converted into a bed. See how it’s functional and stylish at the same time?!

Citadines Cebu Bathroom
Citadines Hotel Toiletries

Lastly, an en suite bathroom complete with bathroom amenities like a bidet, clean towels, hot and cold rain shower, and complete toiletries.


After that unforgettable brunch at Abaca, I’ve looked forward to dining at Citadines ever since we arrived. The restaurant, located at the ground floor, serves breakfast daily, from 6 am to 10:30 am on weekdays and 6am to 11 am on weekends and holidays.

Buffet Breakfast at Citadines Cebu
Salad Station
Bread Station
More Breads
Fruit Corner
Abaca Baking Company Products

The restaurant offers buffet breakfast, lunch and dinner for guests. You can choose from their array of local and western dishes which are all a must-tries. For those who just want to order ala carte dishes, here are some of our favorites:

Luncheonette Burger
Our Caesar
Smoked Sausages
  • Luncheonette Burger – brisket, American cheese and ABC sauce with fries.
  • Our Caesar – crisp bacon & parmesan anchovy vinaigrette.
  • Smoked Sausages – french beans, mashed potato & roasted onion pan gravy.
  • Winner Winner Chicken Dinner – fried chicken in country gravy with a side of a buttermilk waffle.

Hotel Facilities

Other notable facilities here at Citadines include their huge swimming pool and sun deck – a perfect location for unwinding after a tour around the city. There’s also the fitness center where guests can ask for personal fitness programs.

Citadines Cebu Infinity Pool
Cebu Citadines Conference Room

The hotel also has conference rooms for those who are planning an important event, business meetings, and seminars. It’s equipped with Audiovisual equipment and a fast wireless internet connection.

Citadines Fitness Gym
Citadines Laundry Area

For complimentary self-service laundry, you can head over on the 9th floor where there are washing machines and a dryer for use.


Just like the check-in process, the check-out was pretty seamless as well. Upon departure, I surrendered my keycard and was asked how my stay was and double-checked if I left something behind. Overall, the hotel staff who assisted me from the moment I arrive until the departure was truly commendable.

More about Citadines Cebu City Hotel

For those exploring the Queen City of the South, then the Citadines Cebu City is the place to be. It is one of a premier collection of The Ascott Limited’s serviced residences in over 170 cities across the Americas, Pacific, Europe, The Middle East, and Africa. A member of CapitaLand, Citadines is a global leader in branded serviced residences, bringing you more than 30 years of experience in supporting travelers who work and live away from home. Live the life you desire with the Ascott Lifestyle, a collection of lifestyle experiences handpicked for your indulgence during your stay.

Citadines Cebu Sundeck

They are known to provide top-tier comfort and convenience for intrepid travelers pursuing work-related or leisurely commitments. Aside from the wonderful hospitality, they offer easy access to top tourist destinations without compromising your lifestyle. Will I come back? Absolutely YES!

Citadines Cebu City
Address: Base Line Center, Juana Osmeña St, Cebu City, Cebu
Telephone: (032) 260 9588

Book Online via Agoda

Searching for the best hotels and affordable flights? Check out our complete list of affordable hotels and resorts via Agoda or you may also see available Airbnb properties in the city.

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Also read:

Awesome Hotel at the City Center

Citadines Cebu City Hotel Review

Aside from the wonderful hospitality, they offer easy access to top tourist destinations without compromising your lifestyle.

Book Online via Agoda
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  • Rooms
  • Design
  • Food
  • Customer Service
  • Location
  • Facilities

Will I come back? Absolutely YES!

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