Cebu Pacific Advisory: Suspension of all Flight Operations due to COVID-19
The Philippine government recently implemented Enhanced Community Quarantine over Luzon and similar directives across various provinces in the country. We are ensuring the safety of our passengers and operations teams, in compliance with the stricter quarantine measures, land travel restrictions and regulations in place.
The last day of operations will be on March 18, 2020, where Cebu Pacific will operate the following flights:
- Manila-Tokyo (Narita)-Manila
- Manila-Ho Chi Minh-Manila
- Manila-Bali (Denpasar)-Manila
Please check the flight status through bit.ly/CEBflight-status.
Below is a summary of the options for passengers on canceled flights due to COVID-19. These options may be processed online via the “Manage Booking” portal in the Cebu Pacific website bit.ly/CEBmanageflight.
For the health and safety of our passengers and personnel, all Cebu Pacific Ticket offices will be closed from March 19 to April 14, 2020. For any concerns, please contact Cebu Pacific via bit.ly/CEBrequest. You may also contact our customer hotlines through bit.ly/CustomerHotlines.
For more details, please read here bit.ly/CEBCOVID-19FAQ.
We continue to monitor the situation and will provide updates as soon as possible. This is a developing and unprecedented situation. We thank everyone for their patience and understanding, and our flight, operational and frontline teams for doing all they can to assist our passengers.