Melo Villareal
4th Human Resources Congress for Tourism Sector Set
On September 25-27, The Tourism Board Foundation, Inc. TIBFI in partnership with the Department of Tourism and the Technical Educational Skills Development Authority (TESDA) will commence at the Grand Xing Imperial Hotel located in Iloilo City.
The conference aims to broaden the knowledge in global performances and improve the quality of services given by local companies in the tourism industry. The 4th TIBFI Tourism Human Resources Congress will also discuss the way human resources of every company influence customer satisfaction in business within the tourism industry.
During the 3-day training, attendees will learn a lot on development and improvement of the ins and outs of HR in the tourism industry. This assembly will also tackle issues on entrepreneurship and sector employment.
Just like in most companies, the HR department plays an important role. First, employees are pre-selected through this department so it’s really up to the HR employees and bosses whether or not they are hiring someone duly fit for the job. It is also through this department that customer relations employees are shaped and trained to do their job properly.
Dean Edieserdela Santa, Overall Committee Chairman for the 4th Tourism HR Congress, declared, “The goal is to make tourism more sustainable by examining management practices and to upgrade skills and knowledge. How people in the industry interact with tourists is an integral part of the total experience that is why there is a need to invest in people and create a balance among the industry’s economic, social, and environmental components,”
This year, it is in the agenda of our country to pass the ASEAN requisite for trainers and assessors via the ASEAN Mutual Recognition Arrangement and the ASEAN Qualifications Reference Framework; also included in the congress are detailed explanations on topics regarding housekeeping, front office, food and beverage, cookery and travel services and attaining objectives in these two frameworks.
“We want to bridge the gap between the industry and the education and training sectors, and examine the factors and issues that influence human resource development industry,” as stated by Maria Cristina Aquino, TIBFI Chairman.
Participants are invited to sign up through the TIBFI website at http://www.tourismindustryboard.org . Participants who are paying online can send their payment through PayPal. For participants paying through BPI Deposit for their registration, send the payment to the account name Tourism Industry Board Foundation, Inc. Send a copy of the deposit slip to [email protected] or fax it to (02) 981-8500 local 2769 for bank deposits and wire transfers.
Registration fees are:
P4,500.00- for non-TBIFI members
P3,500.00- for TIBFI members
P2,500.00 for students
$200- for ASEAN delegates
For Early Birds, Fees Are:
P3,500.00- for non-TIBFI members
P3,000.00- for TIBFI members
P2,000.00 for students
$150- for non-Filipino ASEAN delegates.
For registration and inquiries about the 4th Tourism Human Resources Congress, visit www.tourismindustryboard.org, email [email protected], or call (02) 981-8500 local 2796.
